Possession Documents
Generate all possession documents against a customer agreement viz. Possession Letters, Key Handover Letters, Parking Allotments, Indemnity Bond, etc.
Customer Portal
Customer Portal to raise tickets and check other details.
Customer Portal enables self-service to your customers; They can submit the Trouble Tickets in case of any issues. If the knowledge base isn’t enough to resolve a customer issue, customers can submit cases and attach files directly through the customer portal. Afterward, they can return to view statuses and update information as needed. It helps you manage a healthy Customer relationship.
Generate all possession documents against a customer agreement viz. Possession Letters, Key Handover Letters, Parking Allotments, Indemnity Bond, etc.
Customer Portal
Customer Portal to raise tickets and check other details.
Customer Portal enables self-service to your customers; They can submit the Trouble Tickets in case of any issues. If the knowledge base isn’t enough to resolve a customer issue, customers can submit cases and attach files directly through the customer portal. Afterward, they can return to view statuses and update information as needed. It helps you manage a healthy Customer relationship.
Maintenance Helpdesk
Tickets, also called as Cases, are post-sales support requests generated by your customers. It offers your sales team the flexibility to create, communicate, edit and close the case after the right solution is delivered to your customers. Manage and track complaints and feedback from customer’s post possession. Drive agent productivity through the entire case lifecycle from creation and assignment to resolution and closure.
FAQ for Helpdesk
Manage and track complaints and feedback from customer’s post possession. Drive agent productivity through the entire case life cycle from creation and assignment to resolution and closure.
Manage and track complaints and feedback from customer’s post possession. Drive agent productivity through the entire case life cycle from creation and assignment to resolution and closure.
Other Features
Faster, smarter service that will increase loyalty, retention and satisfaction.
Pre-Sales
Track leads, optimise your sales activities & close deals faster.
Sales
A goal is a dream with a deadline.
Administrative
Expect the best, prepare for the worst, capitalize on what comes.
Troop.Works Flexibility
Our Cloud
Choose to access Troop.Works CRM in Our Cloud and say hello to pre-eminent security, maintenance and updates, with 24/7 access via any web-enabled device.
Your Cloud
Choose Your Cloud to maximize your existing IT infrastructure or existing cloud supplier and use your own security protocols.