Can I try Troop.Works before purchasing a license?
Yes, all users are entitled to a free demo and a full on-site consultation with one of our account management team members before signing up. We wouldn't want people buying the software without having seen it first-hand.
Do I need training to use Troop.Works
No, Troop.Works is off-the-shelf software as a service (SaaS) and you can start using it right away. It is very easy to use and after signing-up, you can start using the software right away. Customization requests will be done separately such as website customizations but you can start using Troop.Works right away without the need for any training. In addition, we also have a comprehensive online help section which should answer any questions you have on any given screen.
What if there are some features missing that I really need?
We are continually updating and adding to Troop.Works on a weekly basis. Part of our success to-date has been the fact that we continually encourage feedback and requests for new features from our existing user base. If you spot a feature or think of a funky new idea that could improve Troop.Works please do let us know!
Should I choose cloud or on-premise deployment?
It depends on the needs of your organization. If you have minimal IT bandwidth, leveraging Troop.Works cloud makes life simple, with fast deployment and no server/software maintenance or upgrades worries, because it’s all taken care of for you. On-premise installation allows you to extensively customize the solution to match your needs, but this option typically requires your own data security management, ongoing maintenance and makes upgrades to new releases more difficult.